Privacy Policy

1. Introduction

At Iceberg Analytics, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our AI-driven reporting and BI services. As a London-based data intelligence firm, we adhere to stringent data protection standards including the UK GDPR.

2. Data We Collect

We may collect several types of information from and about users of our website, including:

• Identity Data: Name, job title, and company name.
• Contact Data: Email address and phone number provided via contact forms or demo requests.
• Technical Data: IP address, browser type, and usage patterns collected through cookies to improve our automated reporting interface.
• Business Data: Information relevant to your BI needs that you choose to share during consultations.

3. How We Use Your Data

We use your data to provide a personalized and efficient experience:

• To provide and maintain our AI-driven insights generation services.
• To notify you about changes to our platform or service offerings.
• To provide customer support and respond to inquiries sent to [email protected].
• To monitor the usage of our website to improve UI/UX design and data visibility.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures include encryption of data at rest and in transit, fitting for an authoritative AI partner handling sensitive business intelligence.

5. Your Rights

Under the UK GDPR, you have rights including the right to access, rectify, or erase your personal data. If you wish to exercise any of these rights, please contact our Data Protection Officer at our Chiswell Street office in London.

6. Cookies

We use cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of certain parts of our analytics dashboard.